Staying in your lane is more than a saying when your role is a provider who is in need of a patient that has been presented with all the necessary insurance blessings to begin treatment; knowledge of their financial responsibility and office attendance policy.

When the patient first time arrives at your office you want them to be comfortable with a positive outlook of the total experience. The experience begins with the first voice they hear and the first face they see when arriving for their first appointment anxious with thoughts is this going to cause me more pain?!

Administration personnel wear many hats with many titles. Receptionist, Scheduler, Office Manager, Biller, Financial Manager, etc. All associated roles are important. As vital as their responsibility entails it is as important not to over crowd your office with policy enforcers!

July 9, 2019

This program contains the following components:

1. Administration Necessity for a Successful Practice - Handout
2. Accident Policy and Procedures
3. Assignment of Benefits
4. Collecting Up Front - Handout
5. Insurance Card Reminder
6. Insurance Verification Sample Template
7. Self Pay Waiver for Insurance Exclusions
8. Billing and Collections - Handout
9. Administration Necessity for a Successful Practice - Video

Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like. Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.

You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.

If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.

SeminarWeb and Arizona Physical Therapy Association programs are non-refundable.

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